StudiesBeauty and skincareFranceOctober 26, 20267 min read

Beauty retail in France: which stores and brands ChatGPT, Gemini and Google AI Mode recommend

We asked ChatGPT, Gemini and Google AI Mode 12 questions French shoppers ask about beauty: a perfume gift around 70 euros, cheap makeup to start a kit, a men's woody fragrance for the office, a relaxing facial in a beauty salon. The answers name 60 retailers and brands. Sephora is the store named most, ahead of Nocibé and Marionnaud, and on cheap makeup the answers send shoppers to the supermarket.

36answers from ChatGPT, Gemini and Google AI Mode to 12 French beauty shopper questions
27 of 36answers name a retailer or booking site
33 of 36answers name a beauty or fragrance brand
17 of 36answers name Sephora, the retailer or booking site named most
What the 36 answers name
Name a retailer or booking site: 27 of 36 answers (75%)Name beauty and fragrance brands only: 9 of 36 answers (25%)36answers
  • 27 · 75%Name a retailer or booking site
  • 9 · 25%Name beauty and fragrance brands only
  • 0 · 0%Name none of the retailers and brands

Sephora first, Nocibé and Marionnaud behind

Sephora is named in 17 of the 36 answers, Nocibé in 11 and Marionnaud in 9. Asked which perfumery chain gives the best advice on an anti-ageing cream, the three models name the same three chains, and two of them put Sephora first. On gift sets, Sephora and Nocibé are each named in 4 answers of 6, Marionnaud in 3.

The supermarkets come next: Auchan in 6 answers, Carrefour, E.Leclerc and Monoprix in 5 each, all on the makeup questions. Online beauty stores are rare: Notino is named in 3 answers, Lookfantastic in 2, Flaconi once.

Answers naming each retailer or booking site, out of 36
  1. Sephora17 · 47%
  2. Nocibé11 · 31%
  3. Marionnaud9 · 25%
  4. Auchan6 · 17%
  5. Carrefour5 · 14%
  6. E.Leclerc5 · 14%
  7. Monoprix5 · 14%
  8. Planity4 · 11%
  9. Treatwell3 · 8%
  10. Notino3 · 8%
  11. Beauty Success2 · 6%
  12. Lookfantastic2 · 6%

Also named, in fewer than 2 answers each: 7 other retailers and booking sites.

What each AI model names, out of its 12 answers

Name a retailer or booking siteName beauty and fragrance brands onlyName none of the retailers and brands

  1. ChatGPT75
  2. Gemini93
  3. Google AI Mode111

On perfume, the answers name houses, not stores

On the two perfume questions, Chanel and Dior are each named in 5 answers of 6, followed by Hermès, Prada, Montblanc and Chloé. A store is named once in those six answers: Sephora, by Google AI Mode. The answers recommend a fragrance and leave the shopper to find where to buy it.

Makeup works the other way. Essence and Catrice are named in 7 of the 9 makeup answers, NYX Professional Makeup in 6, and the answers say where to find them: in hypermarkets and at Monoprix, or at Sephora.

Answers naming each beauty or fragrance brand, out of 36
  1. Dior8 · 22%
  2. Chanel7 · 19%
  3. Essence7 · 19%
  4. Catrice7 · 19%
  5. Rituals6 · 17%
  6. Chloé6 · 17%
  7. Yves Rocher6 · 17%
  8. NYX6 · 17%
  9. Hermès5 · 14%
  10. Sol de Janeiro5 · 14%
  11. Maybelline5 · 14%
  12. L'Oréal Paris5 · 14%
  13. Clarins4 · 11%
  14. Nuxe4 · 11%
  15. Kiko Milano3 · 8%
  16. Biotherm3 · 8%
  17. Makeup Revolution3 · 8%
  18. Prada3 · 8%
  19. Lancôme3 · 8%
  20. Montblanc3 · 8%

Also named, in fewer than 3 answers each: 21 other beauty and fragrance brands.

ChatGPT, Gemini and Google AI Mode, October 26, 2026. One answer can name several beauty and fragrance brands.

Beauty salons go to booking sites

On the two beauty salon questions, a relaxing facial and a quick waxing appointment, Planity is named in 4 answers of 6 and Treatwell in 3. Nocibé and Marionnaud, which both run beauty salons in their stores, are named in none of the six. The other names are skincare brands used in salons: Guinot, Mary Cohr, Esthederm, Biologique Recherche.

Skincare and body care is the most open theme, with 24 names in 9 answers: Sephora, Marionnaud and Nocibé, then Rituals, Yves Rocher, Sol de Janeiro, Clarins and Biotherm.

The retailers and brands named on each theme

Retailer or booking siteBeauty or fragrance brand

Beauty salons6 answers · 11 namesPlanity: 4 of the 6 answers on beauty salonsPlanityTreatwell: 3 of the 6 answers on beauty salonsTreatwellYves Rocher: 1 of the 6 answers on beauty salonsNuxe: 1 of the 6 answers on beauty salonsClarins: 1 of the 6 answers on beauty salonsBeauty Success: 1 of the 6 answers on beauty salonsCaudalie: 1 of the 6 answers on beauty salonsEsthederm: 1 of the 6 answers on beauty salonsGuinot: 1 of the 6 answers on beauty salonsMary Cohr: 1 of the 6 answers on beauty salonsBiologique Recherche: 1 of the 6 answers on beauty salonsGifts6 answers · 20 namesSephora: 4 of the 6 answers on giftsSephoraNocibé: 4 of the 6 answers on giftsNocibéMarionnaud: 3 of the 6 answers on giftsMarionnaudRituals: 3 of the 6 answers on giftsRitualsChloé: 3 of the 6 answers on giftsChloéYves Rocher: 2 of the 6 answers on giftsYves RocherSol de Janeiro: 2 of the 6 answers on giftsSol de JaneiroKenzo: 2 of the 6 answers on giftsKenzoNuxe: 1 of the 6 answers on giftsLancôme: 1 of the 6 answers on giftsGuerlain: 1 of the 6 answers on giftsThe Body Shop: 1 of the 6 answers on giftsL'Occitane: 1 of the 6 answers on giftsCaudalie: 1 of the 6 answers on giftsNature & Découvertes: 1 of the 6 answers on giftsBurberry: 1 of the 6 answers on gifts+4Makeup9 answers · 20 namesCatrice: 7 of the 9 answers on makeupCatriceEssence: 7 of the 9 answers on makeupEssenceNYX: 6 of the 9 answers on makeupNYXAuchan: 6 of the 9 answers on makeupAuchanSephora: 5 of the 9 answers on makeupSephoraCarrefour: 5 of the 9 answers on makeupCarrefourMonoprix: 5 of the 9 answers on makeupMonoprixL'Oréal Paris: 5 of the 9 answers on makeupL'Oréal ParisE.Leclerc: 5 of the 9 answers on makeupE.Leclerc+11Perfume6 answers · 11 namesDior: 5 of the 6 answers on perfumeDiorChanel: 5 of the 6 answers on perfumeChanelChloé: 3 of the 6 answers on perfumeChloéHermès: 3 of the 6 answers on perfumeHermèsPrada: 3 of the 6 answers on perfumePradaMontblanc: 3 of the 6 answers on perfumeMontblancMarc Jacobs: 2 of the 6 answers on perfumeMarc JacobsSephora: 1 of the 6 answers on perfumeGuerlain: 1 of the 6 answers on perfumeBvlgari: 1 of the 6 answers on perfumeYves Saint Laurent: 1 of the 6 answers on perfumeSkincare and body care9 answers · 24 namesSephora: 7 of the 9 answers on skincare and body careSephoraMarionnaud: 5 of the 9 answers on skincare and body careMarionnaudNocibé: 4 of the 9 answers on skincare and body careNocibéDior: 3 of the 9 answers on skincare and body careDiorRituals: 3 of the 9 answers on skincare and body careRitualsYves Rocher: 3 of the 9 answers on skincare and body careYves RocherSol de Janeiro: 3 of the 9 answers on skincare and body careSol de JaneiroClarins: 3 of the 9 answers on skincare and body careClarinsBiotherm: 3 of the 9 answers on skincare and body careBiothermChanel: 2 of the 9 answers on skincare and body careChanelHermès: 2 of the 9 answers on skincare and body careHermès+13

A bigger bubble is more answers on the theme. Small bubbles without a name are named in one answer: hover them to read it.

Gemini names the most

Gemini names 7.1 retailers or brands per answer, against 5.8 for Google AI Mode and 4.2 for ChatGPT. ChatGPT names Sephora in only 3 of its 12 answers, Google AI Mode in 8. Twenty-six names are named by all three models, among them the three perfumery chains, Auchan, Carrefour and E.Leclerc, and the two leading perfume houses.

Answers naming each, AI model by AI model (12 answers each)
Named in 3 answers or moreChatGPTGeminiGoogle AI Mode
Sephora368
Nocibé353
Marionnaud144
Dior332
Chanel322
Essence232
Catrice232
Rituals222
Chloé222
Yves Rocher231
NYX222
Auchan132
Hermès131
Sol de Janeiro122
Carrefour122
Maybelline122
E.Leclerc122
Monoprix·32
L'Oréal Paris122
Planity·22
Clarins·22
Nuxe121
Kiko Milano111
Biotherm111
Makeup Revolution111
Prada111
Treatwell·21
Lancôme111
Montblanc111
Notino111
ThemeQuestionsAnswersNaming a retailer or booking siteRetailers and booking sites named most
Beauty salons265Planity, Treatwell, Beauty Success
Gifts266Sephora, Nocibé, Marionnaud
Makeup397Auchan, Sephora, Carrefour
Perfume261Sephora
Skincare and body care398Sephora, Marionnaud, Nocibé

Store pages and perfume guides are the sources

sephora.fr is the website cited most, in 7 answers, then planity.com and tendance-parfums.com in 6 each, marionnaud.fr and nocibe.fr in 5. Beauty media and review sites follow: Marie Claire's beauty reviews, Beauté Test and Fragrance Finder, in 3 answers each.

Websites cited, by number of answers out of 36

Retailer websiteBrand websiteOther website

  1. sephora.fr7 · 19%
  2. planity.com6 · 17%
  3. tendance-parfums.com6 · 17%
  4. marionnaud.fr5 · 14%
  5. nocibe.fr5 · 14%
  6. amazon.fr3 · 8%
  7. avis-beaute.marieclaire.fr3 · 8%
  8. beaute-test.com3 · 8%
  9. fragrancefinder.fr3 · 8%
  10. notino.fr3 · 8%

What this means for beauty retailers and brands

  • The leader is clear, the rest is open. Sephora is named in almost half of the answers. Nocibé and Marionnaud follow, but on most questions the answers name only one of them.
  • Services need their own pages. The answers about beauty salons go to Planity and Treatwell, not to the chains that run salons. A salon service that the assistants cannot read about is not recommended.
  • Perfume answers stop at the brand. When the answer names a fragrance without a store, the store that describes that fragrance best, with its price and its notes, is the one an assistant can add.
  • Price questions favour supermarkets. On cheap makeup the answers send shoppers to Auchan, Carrefour, E.Leclerc and Monoprix. A perfumery that wants these shoppers needs pages about its affordable ranges.

Method

12 questions in French, written as French shoppers would ask them, across perfume, makeup, skincare, gifts and beauty salons. Each question was asked once to ChatGPT (with web search), Gemini and Google AI Mode, from France, on October 26, 2026: 36 answers. We looked in each answer for 65 beauty retailers, booking sites and brands (names and common spellings), counted the answers naming each, their position among those names in the answer, and the websites cited.

This is a snapshot: three models, one day and 12 questions. AI answers vary from one session to the next, so a difference of one or two answers between two names is not significant. A shopping centre named in an address (a salon "in the Auchan shopping centre") is not counted for the retailer.

The 12 questions, and the retailers and brands in each answer
  1. Quels sont les meilleurs magasins de beauté pour faire un soin du visage relaxant en institut ?ChatGPT: EsthedermGemini: Guinot, Mary Cohr, Yves Rocher, Nuxe, Caudalie, Clarins, Planity, TreatwellGoogle AI Mode: Biologique Recherche, Planity, Treatwell
  2. Recommande-moi un coffret de parfum féminin élégant à offrir pour un anniversaire autour de 70 euros.ChatGPT: Chloé, Lancôme, Flaconi, Burberry, KenzoGemini: Zadig & Voltaire, Chloé, Guerlain, Sephora, Nocibé, MarionnaudGoogle AI Mode: Chloé, Kenzo, Marionnaud, Jimmy Choo, Sephora
  3. Où acheter du maquillage de bonne qualité et pas cher pour débuter une trousse de beauté ?ChatGPT: Essence, Catrice, Kiko Milano, NYX, Maybelline, L'Oréal ParisGemini: Kiko Milano, Sephora, NYX, Maybelline, L'Oréal Paris, Carrefour, Auchan, E.Leclerc, Monoprix, Essence, Catrice, Notino, Marionnaud, Nocibé, Lookfantastic, EasyparaGoogle AI Mode: Kiko Milano, NYX, Notino, Sephora, Essence, Catrice, Maybelline, L'Oréal Paris, Carrefour, Auchan, E.Leclerc, Monoprix
  4. Quels sont les meilleurs parfums pour homme boisés et frais à porter tous les jours au bureau ?ChatGPT: Hermès, Chanel, Dior, Prada, MontblancGemini: Chanel, Dior, Hermès, Prada, MontblancGoogle AI Mode: Chanel, Prada, Montblanc, Yves Saint Laurent, Bvlgari
  5. Quelle enseigne de parfumerie propose les meilleurs conseils personnalisés pour choisir une crème anti-âge adaptée ?ChatGPT: Sephora, Marionnaud, Nocibé, IOMAGemini: Sephora, Marionnaud, Nocibé, Clarins, Lancôme, Shiseido, FilorgaGoogle AI Mode: Marionnaud, IOMA, Sephora, Drunk Elephant, Clarins, Lancôme, Nocibé, Passion Beauté
  6. Recommande-moi une palette de maquillage pour les yeux avec des fards pigmentés et abordables pour étudiante.ChatGPT: e.l.f., NYX, Catrice, Makeup RevolutionGemini: Sephora, Nocibé, Monoprix, Makeup Revolution, Essence, Auchan, Catrice, NYXGoogle AI Mode: Makeup Revolution, NYX, Beauty Bay
  7. Quels sont les meilleurs sites de cosmétiques pour commander des soins corps cocooning et des gels douche parfumés ?ChatGPT: Rituals, Yves Rocher, Sol de Janeiro, Sephora, Notino, NuxeGemini: Yves Rocher, Lookfantastic, Sol de Janeiro, Rituals, Beauty SuccessGoogle AI Mode: Sephora, Sol de Janeiro, Rituals, Nocibé, Marionnaud, Yves Rocher, L'Occitane, The Body Shop, Clarins, Nuxe
  8. Quel parfum floral et léger pour femme devrais-je offrir à une jeune femme de 25 ans ?ChatGPT: Chanel, Dior, Marc Jacobs, ChloéGemini: Marc Jacobs, Chloé, Hermès, DiorGoogle AI Mode: Dior, Sephora, Chanel, Chloé, Guerlain
  9. Quels sont les meilleurs instituts de beauté de quartier pour faire une épilation rapide et soignée ?ChatGPT: Beauty SuccessGemini: Planity, TreatwellGoogle AI Mode: Planity
  10. Où trouver un coffret cadeau de bain et bien-être complet pour la fête des mères ?ChatGPT: Rituals, Nocibé, Yves Rocher, AmazonGemini: Rituals, L'Occitane, The Body Shop, Yves Rocher, Sephora, Nocibé, Marionnaud, Sol de Janeiro, Nuxe, Caudalie, Nature & DécouvertesGoogle AI Mode: Nocibé, Rituals, Sephora, Sol de Janeiro
  11. Quel soin hydratant et apaisant après-rasage pour homme choisir parmi les marques de parfumerie sélective ?ChatGPT: Biotherm, Clinique, Sephora, Dior, ChanelGemini: Hermès, Dior, Chanel, BiothermGoogle AI Mode: Biotherm, Dior, Sephora, Hermès, Marionnaud
  12. Quelles sont les meilleures marques de distributeur en cosmétiques pour trouver un fond de teint couvrant et pas cher ?ChatGPT: Lidl, Carrefour, E.Leclerc, Nocibé, Auchan, EssenceGemini: E.Leclerc, Monoprix, Carrefour, Auchan, Maybelline, L'Oréal Paris, Catrice, Essence, SephoraGoogle AI Mode: Monoprix, Sephora, Carrefour, E.Leclerc, Auchan, Maybelline, L'Oréal Paris, Essence, Catrice